Warranty Information
Read the limited warranty information below and fill out the warranty registration form to register your product.
1 Year Limited Warranty
Williams Drum Company offers a one year limited warranty on drum shells and wooden percussion items. This warranty is not subject to accidental damage, and/or natural wear and tear of the instrument. This warranty starts on the date of purchase if the product is registered within 30 days of the purchase date. If the instrument is in need of a repair within the one year warranty period because of non-accidental circumstances, Williams Drum Co. will perform all repairs at no cost to the purchaser, and will cover all shipping costs. If the instrument is in need of a repair within the one year warranty period because of accidental circumstances, or because of negligence of the purchaser, Williams Drum Co. will only do the repairs at the cost of the purchaser. The shipping costs of accidental repairs will be covered by the purchaser. If the instrument is in need of a repair after the warranty expires, all repair and shipping costs will be covered by the purchaser. All products that are not registered in our system within 30 days of the purchase date are void of warranty. If the product is in need of a repair and is not registered in our system within 30 days of the purchase date, all repair and shipping costs will be paid for by the purchaser.
90 Day Limited Warranty
Non-wooden parts and hardware are covered under a 90 day limited warranty. This warranty is not subject to accidental damage, and/or natural wear and tear of the instrument. This warranty starts on the date of purchase if the product is registered within 30 days of the purchase date. If parts and/or hardware need to be replaced within the 90 day warranty period because of non-accidental circumstances, Williams Drum Co. will replace all parts and/or hardware at no cost to the purchaser, and will cover all shipping costs. If parts and/or hardware need to be replaced within the 90 day warranty period because of accidental circumstances, or because of negligence of the purchaser, Williams Drum Co. will only replace the parts and/or hardware at the cost of the purchaser, and shipping costs will be covered by the purchaser. If parts and/or hardware need to be replaced after the warranty expires, all replacements and shipping costs will be covered by the purchaser. All products that are not registered in our system within 30 days of the purchase date are void of warranty. If parts and/or hardware need to be replaced and the product is not registered in our system within 30 days of the purchase date, all replacements and shipping costs will be paid for by the purchaser.
By filling out the warranty form below, you register your product and agree to the terms of this warranty.
